Casino reviews · Canada

Shuffle review for Canada: Curaçao licence, CAD Interac payouts, public-data score

Not available in Ontario

ReelGazette score
out of 10 · Methodology

Canada: the operators on this page hold offshore licences (Curaçao or Anjouan). None is registered with the AGCO / iGaming Ontario, so none is a legal option in Ontario. Provincial rules differ elsewhere — check what applies where you live.

Licence & legal status

Availability (Canada): not excluded by the operator’s terms. Canada is not on the ToS §7.3 list of prohibited jurisdictions, but §7.3 also excludes any place where a local licence is required — Ontario requires AGCO/iGO registration, which Shuffle does not hold. Source

Curaçao Gaming Authority (CGA) — OGL/2024/1337/0628, B2C games of chance (LOK), licensed since 16/10/2024, status Active.

Close-up of a wooden roulette wheel with the white ball resting in a pocket
Photo: Anna Shvets / Pexels

Verdict

Shuffle is a Curaçao-licensed crypto casino that also pays out in Canadian dollars via Interac. It scores 7.1 on our public-data checklist: cashier, safer-gambling and support details are well published, but shuffle.com itself is not on the licence’s approved-domain list, and we found no deposit-turnover rule or current welcome-offer terms at source. Not an option in Ontario.

What we like

  • Licence listed as Active in the Curaçao Gaming Authority register (OGL/2024/1337/0628).
  • Terms of Service published as a versioned PDF (v1.9) with a clear prohibited-country clause.
  • CAD deposits and withdrawals by Interac from $5, no Shuffle fee, payouts quoted at instant to 30 minutes (operator figure).

What to watch

  • Offshore operator, no Ontario registration; the ToS also excludes any place where a local licence is required.
  • shuffle.com is not on the CGA certificate’s list of approved domains.
  • No deposit-limit tool; limits only through support. Current welcome-offer terms not verifiable at source.

Score breakdown

Scored from public data only (methodology v2.0): licence registers and the operator’s own terms and help pages. We did not open an account or deposit. Unverified items score 0. Methodology

5 checks could not be verified from a primary source; they are marked “unverified” below and score 0.

  • Licence & operator transparency 25% 8/10
  • Availability in your country 15% 3/10
  • Published payment terms 20% 10/10
  • Account & withdrawal terms 15% 7/10
  • Bonus terms transparency 10% 3/10
  • Responsible gambling tools 10% 8/10
  • Published support channels 5% 10/10
Licence & operator transparency — 8/10
  • met L1 · Licence shown as Active/Valid in the regulator’s public register (4/4)
    CGA certificate: OGL/2024/1337/0628, licence status Active. · Source
  • met L2 · Legal entity and company number stated on the operator’s own site (2/2)
    ToS: Natural Nine B.V., Curaçao company no. 160998. · Source
  • not met L3 · The reviewed domain is listed under the licence in the register (0/2)
    The certificate’s approved-domain list shows shuffle.ag, shuffle.bet, shuffle.casino and others — not shuffle.com. · Source
  • met L4 · Licence details on the operator’s site match the register (no contradictions) (2/2)
    Entity, company number and licence number in the ToS and RG policy match the certificate. · Source
Availability in your country — 3/10
  • met A1 · Country not on the operator’s published restricted list (3/3)
    Canada is not on the ToS §7.3 list of prohibited jurisdictions. · Source
  • not met A2 · No part of the country excluded (by the terms or a regional licensing regime) (0/2)
    Ontario: only operators registered with the AGCO and contracted with iGaming Ontario may offer online casino games; this operator is not. · Source
  • not met A3 · Licensed by this country’s own regulator (0/5)
    No licence from a Canadian provincial regulator.
Published payment terms — 10/10
  • met P1 · Deposit methods listed (2/2)
    CAD via Interac e-Transfer / Request Money, plus crypto. · Source
  • met P2 · Minimum deposit stated as a figure (2/2)
    Interac deposit minimum $5 CAD. · Source
  • met P3 · Minimum withdrawal stated as a figure (2/2)
    Interac withdrawal minimum $5 CAD. · Source
  • met P4 · Withdrawal processing times stated (2/2)
    Interac: deposits instant–15 min, withdrawals instant–30 min. · Source
  • met P5 · Fees stated clearly (including “no operator fee”) (2/2)
    “Shuffle doesn’t charge for CAD deposits or withdrawals.” · Source
Account & withdrawal terms — 7/10
  • met T1 · Full terms and conditions publicly readable (3/3)
    Terms of Service v1.9 published as a PDF. · Source
  • met T2 · Restricted-country list published (2/2)
    Prohibited jurisdictions listed in ToS §7.3. · Source
  • met T3 · Identity-verification (KYC) rules published (2/2)
    KYC rules in ToS §4; Level 2 ID verification before a CAD withdrawal. · Source
  • unverified T4 · Deposit turnover before withdrawal stated and no more than 1× (0/3)
    No deposit-turnover rule found in the ToS or help pages we read.
Bonus terms transparency — 3/10
  • met B1 · Bonus / promotion rules published by the operator (3/3)
    General bonus rules in ToS §10.3–10.6. · Source
  • unverified B2 · Wagering requirement of the current welcome offer stated (0/2)
    No current welcome offer readable at a primary source.
  • unverified B3 · Maximum bet while wagering stated (0/2)
    No current welcome offer readable at a primary source.
  • unverified B4 · Minimum deposit and maximum bonus stated (0/2)
    No current welcome offer readable at a primary source.
  • unverified B5 · Wagering 35× or lower, or a no-wagering option (0/1)
    No current welcome offer readable at a primary source.
Responsible gambling tools — 8/10
  • not met R1 · Deposit limits (0/2)
    Policy offers wager and loss limits but no deposit limit. · Source
  • met R2 · Short time-out / cool-off (one week or less) (2/2)
    Self-exclusion from 1 day. · Source
  • met R3 · Self-exclusion of six months or longer (3/3)
    Self-exclusion for 6 months or indefinitely. Note: after the 24-hour cooldown you must confirm by email or the account is unrestricted. · Source
  • met R4 · Loss, wager or session limits, or reality checks (1/1)
    Daily/weekly/monthly wager and net-loss limits. · Source
  • met R5 · Links to independent help organisations (2/2)
    Lists BeGambleAware, Gordon Moody, Responsible Gambling Council and Gamtalk. · Source
Published support channels — 10/10
  • met S1 · Live chat (4/4)
    Live chat from the chat icon or side menu. · Source
  • met S2 · Support email address (3/3)
    [email protected] (ToS). · Source
  • met S3 · 24/7 availability stated (3/3)
    “Live chat is available 24/7.” · Source

Licence

The Curaçao Gaming Authority’s certificate page names Natural Nine B.V. (company no. 160998) as holder of licence OGL/2024/1337/0628, status Active, licensed since 16 October 2024. The certificate lists the domains it covers — shuffle.ag, shuffle.bet, shuffle.casino and other mirrors — but not shuffle.com itself, so our licence check “domain listed” is not met.

Country rules for Canada

Shuffle’s Terms of Service (v1.9) §7.3 prohibits use from a fixed list of countries — Canada is not on it — and from anywhere online gambling is illegal or requires a licence Shuffle does not hold. Ontario requires AGCO registration and an iGaming Ontario agreement, so Ontario residents are excluded in practice. For the rest of Canada, Shuffle is an offshore option outside the provincial systems.

Payments

The terms describe deposits from a cryptocurrency wallet and withdrawals sent to the wallet you nominate, with identity checks possible at any time. For Canadian dollars, Shuffle’s help centre lists Interac e-Transfer and Interac Request Money deposits (instant to 15 minutes) and Interac e-Transfer withdrawals (instant to 30 minutes), $5 minimum and $10,000 maximum per transaction, with no Shuffle fee. Level 2 ID verification is required before the first withdrawal. These are the operator’s figures; we have not made test transactions.

Not yet verified

  • shuffle.com is not among the approved domains on the CGA certificate (it lists shuffle.ag, shuffle.bet, shuffle.casino, shuffle.gg and others).
  • The ToS PDF is version 1.9; we could not confirm from the geoblocked live site that it is the current version.
  • No deposit-turnover rule and no current welcome-offer terms found at a primary source.

Frequently asked questions

Who owns Shuffle?

The CGA register lists Natural Nine B.V. (Curaçao company no. 160998) as licence holder, licensed since 16 October 2024 under OGL/2024/1337/0628.

Can I use Shuffle in Ontario?

No legal route: Shuffle is not registered with iGaming Ontario, and its own ToS §7.3 excludes jurisdictions where a local licence is required.

Which countries does Shuffle exclude?

ToS v1.9 §7.3 lists Australia, Curaçao, France, Germany, the Netherlands, Portugal, Singapore, Spain, the United Kingdom and the United States, plus any place where online gambling is illegal or requires a local licence.

What is the Shuffle minimum deposit?

For Canadian dollars, $5 per Interac transaction (maximum $10,000), according to Shuffle's help centre. We have not found a published crypto minimum.